Support

Contact & Support

Technical question, subscription matter or privacy request – just write to us. We reply personally, usually within two working days.

Common questions

Many topics are already answered there.
Read the FAQ

Write to us

Describe your request briefly – for technical problems it helps us if you mention your device and operating system version.

So we can reply to you.

Privacy note We use the details from the contact form exclusively to handle your request and any follow-up questions about it. The legal basis is Art. 6 (1) (b) GDPR (pre-contractual measures or performance of a contract), or Art. 6 (1) (f) GDPR for general enquiries. We do not pass this data on without your consent and delete it as soon as the purpose ceases to apply and no statutory retention obligations prevent it.

Provider

See the full legal notice

This form is not an emergency channel. We cannot process requests around the clock. If you are in acute danger, always call 110 (police) or 112 (emergency services) directly.